For answering multiplechoice questions hit the best possible answer. If you answer the question wrongly then it leaves a bad impression on the person who is evaluating your answersheet. This may result in creating an opinion that

• Ignorance--the subject has no basis for judgment.
• Uncooperativeness--the subject does not want to go to the trouble of formulating an opinion.
• Reading difficulty--the subject may choose "Undecided" to cover up inability to read.
• Reluctance to answer--the subject may wish to avoid displaying his/her true opinion.
• Inapplicability--the examinee does not have the knowledge about the subject.

Responders sometimes tend to resist making a choice in one direction or the other.

In the absence of a neutral option, the following strategies may alleviate this problem:

• Encourage omission of a response when a decision cannot be reached.
• Word responses so that a firm stand may be avoided, e.g., "tend to disagree."
• If possible, help responders with reading or interpretation problems, but take care to do so impartially and carefully document the procedure so that it may be inspected for possible introduction of bias.
• Include options explaining inability to respond, such as "not applicable," "no basis for judgment," "prefer not to answer."

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